This is the complaint letter i sent to Sydney Buses:
"Today I was waiting on Victoria Road, waiting for the 501 to take me to the city.
As usual, the 8:10 bus didn't arrive. Nor did the 8:19. The bus arrived at 8:25am.
While i was waiting, i saw 3 x L20s; 3 x 510, one 518 and one 507.
When the 501 did arrive, there were two of them.
Why is this bus route unreliable? And why don't you use the extra bus to pick communters up in between waits?"
Sigh....
For anyone who wants to complain - aka, speak honestly, go to:
http://www.131500.com.au/customerservice/feedback/feedback_bus.asp
Wednesday, March 4, 2009
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