Friday, February 20, 2009

This is the woeful response I got back from the CityBuses:

"As there was no specific time frame indicated on where the service was falling down it was quite difficult to investigate the feedback about the inbound services. An investigation of the outbound services however found that there are 8 services operate between 17:00 hours and 18:00 hours through the Pyrmont area, a check of these services over 3 days from February 10-12 shows that the services all operated on or close to time. If you would like to provide me with more information about the inbound service times I will be happy to conduct an investigation.
RegardsRyde ContactSTA Customer Relations"

Needless to say, I was furious reading this. How the hell can I provide specific times when it happens all the bloody time?!

Today was the same deal. As was yesterday.

Both days, I was waiting from 8:05 on Victoria Road in Gladesville. According the printed timetable, there was a bus due at 8:10...

At 8:10 am, yesterday, nothing arrived.

Did I tell you it was pissing down rain and the bus shelter was both ironically named and devised? So, at 8:12 no bus arrived. I did see other buses come and go...

At 8:15, I went to look at the bus schedule because, obviously, the 8:10 bus was just a dummy bus printed on the schedule to fill in the blanks. There is no 8:10 bus. Anyway, reading the bus schedule and it said that the next 501 bus was to arrive at - 8:27am!

This is Sydney. This is fucking peak hour - and the fucking useless pricks at State NSW Government have decided to abolish services, so that anyone who wants to go to work in Pyrmont, Ultimo and Central has to wait 17 minutes for the next bloody bus to arrive - provided that the 8:10am bus actually exists!

Because I was there at 8:05am, I was waiting 22 minutes for a fucking 501 bus in fucking peak hour - and when the bus did arrive, you could see the frustration on people's face on each subsequent stop as they boarded the bus. Some stops has about 10 people board in one session.

How wonderful.

Anyway, I counted the buses that passed me as I waited for my 501 bus for 22minutes:
  • 3 x 510s
  • 4 x L20s
  • 518
  • 2 x 507.

City Buses can't tell me that they don't have the resources to run more services along this route. They certainly do. Remember World Youth Day? Remember how frequent, regular, and realiable the buses were? Remember thinking - wow! There really is a god and this is his miracle. First a virgin gave birth, then jesus walked on water, and then a bunch of young catholics come to Sydney and buses ran on time. This is a wake up call to all non-christians, athiests and agnostics alike - become catholic. That's the religion that works in your favour.

Today, Feb 20, 2009, i was at the bus stop at 8:02pm. Didn't get a 8:05 bus come, and didn't have much faith in store for the 8:10am bus to show up as well. Which is fine - cause i didn't have my hopes dashed. Then, at 8:27, 3 501 buses showed up together.

One bus got backed before we reached Drummoyne. My bus got pretty backed - chockers when we reached Rozelle - and i was getting the shits at the amount of people who don't use Travel 10s.

I'm going to add a calendar to this blog to provide a viusal focus point of all the times the 501 buses refuses to show up with a reasonable time period (i think 5mins is a reasonable delay).

And yes, all my complaints also go to their feedback dept so they can do absolutely nothing about it.

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